AI for regulated professional services

Systems that
think for your
practice.

CodeCatalyst builds AI-powered operational systems for UK private healthcare, estate agencies, and veterinary practices — handling complaints, reception, compliance, and patient acquisition automatically.

5
AI products
3
Regulated sectors
2026
Founded London
R&D
Active research
Sectors we serve
🏥
Private Healthcare
The Bridge · Ava · Pulse
🏠
Estate Agents
RightsGuard · PropertyPulse · Ava · The Bridge
🐾
Veterinary Practices
The Bridge · Ava · Pulse
Regulatory bodies covered
CQC TPO PRS RCVS RRA 2025 GDC FCA
Our products

Five products.
One AI operating system.

Each product solves a specific operational problem in a regulated professional services business. Together they form a complete AI layer that runs across your entire operation.

Healthcare · Estate Agents · Veterinary
Live 🛡️
The Bridge
AI Complaint Management

Captures every client complaint, categorises it by AI, creates an auditable case record, alerts your team by SMS, and tracks resolution against your regulatory deadline — automatically.

AI categorisation and clinical/legal risk assessment
Regulatory deadline tracking — CQC, TPO, PRS, RCVS
One-click ombudsman evidence pack generation
Weekly compliance report — Monday 8am automatic
Healthcare · Estate Agents · Veterinary
In development 📞
Ava
AI Receptionist

Answers every call 24/7, triages urgency, books appointments directly into your practice management system, collects payments via Stripe mid-call, and handles complaints automatically.

Live diary integration — Semble, Reapit, Alto
Stripe payment collection before call ends
Multilingual — EN · AR · ES · ZH
Emergency triage and out-of-hours routing
Healthcare · Veterinary
Live 📈
Pulse
AI Patient Acquisition

Captures every patient and owner enquiry, follows up automatically at 24 and 72 hours, routes confirmed bookings to your calendar, and delivers a weekly performance report every Monday.

Automated follow-up — 24hr and 72hr sequences
SMS alert to your team on every new enquiry
Conversion dashboard — enquiry to booked appointment
Monday morning performance report automatic
Estate Agents · Lettings · Property Management
Live — RRA 2025 ⚖️
RightsGuard
AI Renters Rights Act Compliance

The only AI-powered, CRM-agnostic compliance platform built specifically for the Renters Rights Act 2025. Handles complaint management, Section 8 evidence building, tenant onboarding with prescribed information, and ombudsman evidence pack generation — across every branch simultaneously.

Automated prescribed information sheet delivery with proof of receipt
One-click PRS Ombudsman evidence pack — unique in market
Section 8 grounds evidence builder — court-ready documentation
Works alongside any existing CRM — no migration required
Estate Agents · Lettings
Live 🏠
PropertyPulse
AI Instruction Acquisition

Captures every valuation request the moment it arrives, responds with local market intelligence within minutes, alerts negotiators instantly, and monitors every landlord in your portfolio for retention risk — before they call a competitor.

Speed-to-lead: automatic response within 5 minutes
Landlord retention tracker — churn risk flagged proactively
Market intelligence email with local sold prices automatic
Weekly instruction report — Monday 8am to branch manager
Sectors

Three sectors.
One architecture.

The same AI infrastructure serves private healthcare, estate agencies, and veterinary practices — configured for each sector's specific regulatory requirements.

🏥
Private Healthcare
CQC-regulated practices · Harley Street · Multi-site clinics
The Bridge Ava Pulse
Regulatory bodies: CQC · GDC · GOC · RCGP
Escalation pathways: PHSO · GMC · NMC
Practice systems: Semble · Heidi · Jane App
🏠
Estate Agents
Lettings · Sales · Property management · Multi-branch
RightsGuard PropertyPulse Ava The Bridge
Regulatory bodies: TPO · PRS · Propertymark
Legislation: Renters Rights Act 2025
Redress: PRS Ombudsman · Property Ombudsman
🐾
Veterinary Practices
Private practices · Multi-clinic groups · Out-of-hours
The Bridge Ava Pulse
Regulatory bodies: RCVS · BVA
Escalation: VCMS · RCVS Professional Conduct
Practice systems: RoboVet · ezyVet · VetSoft
Also serving
Legal firms · SRA regulated Dental practices · GDC regulated Optical practices · GOC regulated Financial services · FCA regulated Education · Ofsted regulated Social care · CQC regulated
Research & Development

Research-led.
Commercially grounded.

CodeCatalyst conducts active research into the application of large language models and agentic AI in regulated professional services — investigating the technological boundaries of what AI can safely automate.

Active R&D · Company No. 16654736

Investigating AI in regulated environments.

Our research focuses on four technological uncertainties that sit at the boundary of what current AI systems can reliably do in high-stakes regulated contexts — where errors carry legal, clinical, or financial consequences.

CodeCatalyst is an active R&D company under HMRC's Enhanced R&D Intensive Support scheme. We are pursuing Innovate UK Frontier AI Discovery funding and welcome academic partnerships with researchers working in AI safety, clinical AI, and regulatory technology.

Research areas
01
Agentic AI in regulated decision-making
Investigating thresholds for autonomous AI decisions in compliance-critical contexts without human review of every action.
02
Real-time voice AI for clinical triage
Accuracy requirements for telephone triage in veterinary and healthcare settings — multilingual urgency classification.
03
AI-generated legal evidence packs
Whether AI-generated documentation meets evidential standards for UK regulatory bodies — Property Ombudsman, RCVS, CQC.
04
Sector-agnostic compliance architecture
Whether a single AI compliance architecture can serve multiple regulated sectors with configuration-only adaptation.
R&D scheme
HMRC ERIS
Grant application
Innovate UK Frontier AI
API infrastructure
Anthropic Claude API
Research focus
Regulated AI deployment
Founded
London, 2026
Company number
16654736
Our approach

Built from first principles.

01
Rooted in UX and human behaviour
Every system starts with how people actually work — not how an engineer assumed they would. That lens shapes every product decision from the first line of configuration.
02
Regulation as a design constraint
We build for regulated sectors on purpose. CQC, TPO, RCVS, RRA 2025 — compliance requirements are not afterthoughts. They are the architecture.
03
No disruption to existing operations
Every product works alongside whatever systems a client already uses. No migration. No replacing software. No six-month implementation project. Live within two weeks.
04
Research-informed product development
Products are built to resolve genuine technological uncertainties — not assemble existing features. Each product represents investigated and validated AI architecture.
05
GDPR and data sovereignty
All AI processing runs on Anthropic's Claude API with UK/US infrastructure. No data processed in jurisdictions without UK adequacy decisions. Critical for regulated sector clients.
06
White label and governing body partnerships
Products are available under client branding for platform partnerships. Endorsed supplier arrangements available for governing bodies reaching member organisations.
Governing bodies & partnerships

Working with
the organisations that matter.

White label arrangements and endorsed supplier partnerships available for governing bodies, practice groups, and PropTech platforms reaching their member organisations.

Propertymark
17,500 member agents
BVA
19,000 member vets
RCVS
Veterinary regulator
NRLA
100,000 landlords
Krispyhouse
PropTech platform
IDrF
1,500 practitioners
TPO
Property Ombudsman
JCCP
Aesthetics regulator
Get in touch

Let's talk about your operation.

Whether you want to see a product demo, discuss a governing body partnership, explore research collaboration, or just answer that question — "what is the biggest operational headache in your practice right now?" — we are ready to talk.

📅 Book a 30-minute call ✉️ Send an email